By purchasing a puppy from us you agree to the following CONTRACT.
This agreement is made for the benefit and protection of BOTH the buyer and the seller and to guarantee that you received a healthy puppy upon purchase.
For your Health Guarantee to be in effect, you will need to take your puppy to a veterinarian within 3 days of purchase for a well-puppy check-up. Sundays and holidays are not counted because veterinarian offices are not usually open for business on these days. We realize that 3 days is a short time period, but we prefer that the puppy be checked as soon as possible before families develop a strong bonding to their new baby.
Failure to have a well-puppy check-up within 3 days will render your Health Guarantee void.
If within 3 days your puppy is diagnosed with a life threatening health problem such as heart, liver, or kidney, the puppy can be returned for a full refund (purchase price of the puppy).
If the puppy dies within the first 3 days of purchase, buyer must have an autopsy performed to determine the cause of death. The purpose of the autopsy is to verify that the puppy did not die due to injury, accident, or an illness that was caused by the buyer. A copy of the report must be forwarded to the seller before determining if a refund will be provided.
To return your puppy you must:
Provide a signed statement from your veterinarian showing the date, within the 3 day period, on which he conducted his examination and the reason why he believes the puppy has a life threatening health problem that existed prior to you receiving the puppy.
If buyer chooses to keep the puppy, regardless of any health issue, seller will not issue a refund for the cost of the puppy or for any other expense. A replacement puppy is not a requirement; it is only an option for the buyer to consider. If buyer chooses a replacement puppy that has a value greater than the original puppy’s purchase price, buyer is responsible for the difference in cost. If buyer selects a puppy that has a value less than the original purchase price, the buyer will be issued a refund for the difference.
Items not covered by your Health Guarantee:
Worms & Parasites: including Coccidia and Giardia (common in puppies). All puppies are dewormed at 2, 4, 6, and 8 weeks old, but additional treatment may be necessary. We recommend bringing a stool sample from your puppy to his/her well-puppy check-up.
Hypoglycemia: is 100% preventable. Please carefully read the enclosed article that we provide on Hypoglycemia.
Umbilical Hernias: are common in puppies and usually disappear by 6 months of age. They develop when the umbilical cord is cut too close to the abdomen.
Non-life threatening health problems.
We do our very best to estimate adult size based on the weight of the puppy at 8, 10, or 12 weeks of age, the size of the parents, and from previous litters. Please keep in mind that it is always possible that a puppy ends up being smaller than anticipated or a little larger than our original estimate.
Purchasing a puppy is a lifetime commitment and we wish stable and permanent homes for all of our puppies.